We build a modern omnichannel platform for businesses, so you can serve customers in the channels they love.
We believe great customer service is the foundation of every successful business. In an era where customers expect instant answers across their preferred channels, teams need a powerful yet simple tool to keep up.
Svyazio brings website chat, Telegram and Email into a single workspace — so your team stays in sync and never misses a message.
Our core priorities are data security, platform reliability, and continuous innovation.
Data is stored on secure servers and processed in accordance with GDPR. DPA available for EU customers.
Built on a fault-tolerant architecture using Redis, PostgreSQL, and WebSockets. No single point of failure.
Designed API-first from day one, so you can seamlessly integrate Svyazio into any workflow or tech stack.